PHONE: (502) 290-6553
Contact Us
Have questions? We are happy to help. Please refer to our FAQ below if you you still have questions, drop us a line!
Please note that we do not respond to donation requests via this inquiry form. See instructions for submitting a donation request below.
FREQUENTLY ASKED QUESTIONS
- Are there any exceptions to your cancelation policy? NO, there are no exceptions. We are a very small business and have necessary policies in place to ensure the health and wellness of our family and business.
- I see that you have a 2-night minimum, but I can only stay one night - Can you host me for just one night? If a room is showing a 2-night minimum, we do not waive that minimum as there is a reason it is set that way in the first place. Please do not ask. Occasionally single nights do open up and are reflected during your dates of stay if available. If you have flexibility and would like to find a single night, you may call and we can help you find an opening. Please note that the single-night rate is slightly higher than the rates for multi-night stays.
- I want to come but am still working things out - can you hold a room for me? NO, we do not hold rooms due to the very small size of our property and very high demand.
- I have some food allergies - Can you accommodate those? YES, if you note your allergies/restrictions in advance on your reservation, we can certainly accommodate those for you!
- How do I request a donation for a charity? ALL donation requests should be mailed to our address with the appropriate letter of request and charitable tax information. This is the only way we will consider donations. While we do donate gift certificates of varying value, we do not donate overnight stays. Please note that we do not accept or respond to donation requests sent via this inquiry form.
- Do you host events? Due to our very high occupancy rate, we are able to host events only in conjunction with renting all of our guest rooms. This ensures private and safe use of the space for everyone staying/attending. If this meets your needs, we are happy to dicuss your potential event, pricing, etc.
- Where can I view your policies? You can view our policies here.
